Order Processing
At JM Appliances, we strive to process and deliver your order as quickly as possible.
- Order Cut-Off Time: 3:00 PM EST (Toronto Time)
- Orders placed before 3:00 PM EST will begin processing on the same business day.
- Orders placed after 3:00 PM EST, on weekends, or on statutory holidays will be processed on the next business day.
Handling Time
- Handling Time: 1–2 business days
- During this time, your order is prepared, inspected, and scheduled for delivery.
Delivery Time
- Estimated Transit Time: 1–5 business days after processing.
- Delivery times may vary depending on product availability, delivery location, weather conditions, and other unforeseen circumstances.
Delivery Areas
We currently offer delivery only within the Greater Toronto Area (GTA), including:
- Scarborough
- Markham
- Oshawa
- Pickering
- Ajax
- Whitby
- Mississauga
- Toronto
- North York
- Etobicoke
- Brampton
At this time, we do not ship outside of these service areas.
Delivery Charges
Shipping costs are calculated based on the total order value before taxes.
|
Order Value |
Delivery Fee |
|
$0 – $500 |
$60 |
|
$500.01 – $1,000 |
$90 |
|
$1,000.01 – $2,000 |
$120 |
|
$2,000.01 – $5,000 |
$150 |
For orders exceeding $5,000, please contact our team for a custom delivery quote.
Delivery Information
- An adult (18 years or older) must be present to receive and inspect the delivery.
- Please ensure there is a clear and accessible path to the delivery location.
- Delivery dates and time windows are provided as estimates and may be adjusted due to operational requirements or unforeseen circumstances.
Installation & Additional Services
Installation, haul-away, and recycling services may be available for select products and locations. Additional charges may apply. Please contact our team for details before placing your order. JM Appliances offers delivery, installation, haul-away, and recycling services with qualifying purchases.
Order Tracking & Communication
Once your order has been processed and scheduled for delivery, our team may contact you with delivery details and any additional instructions related to your order.
Delays & Exceptions
While we make every effort to meet estimated delivery timelines, JM Appliances is not responsible for delays caused by:
- Severe weather conditions
- Traffic disruptions
- Product availability issues
- Carrier or transportation delays
- Circumstances beyond our reasonable control
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer service team before placing your order. We are happy to assist with delivery eligibility, scheduling, and service availability.