ONLINE AND IN-STORE PURCHASES
Our company strives for customer satisfaction with the products and service we provide. We ask that customers check all the features and specification of the products they are ordering before placing the order.
Items should be inspected thoroughly at the time of delivery. If you are not satisfied, please contact JM Appliances immediately at 416-208-0004 before signing the delivery receipt. Be sure to report any defects or damage to JM Appliances immediately.
30-Day Return Policy – Manufacturing Defects Only
- Products may be returned within 30 days of the purchase date only if they have a verified manufacturing defect.
- All returned items will be inspected to confirm the manufacturing defect before a return, replacement, or exchange is approved.
Final Sale
- If a product does not have a manufacturing defect, it is considered Final Sale and cannot be returned, exchanged, or refunded for reasons including, but not limited to, change of mind, incorrect purchase, or customer preference.
Product Inspection
- Customers are encouraged to carefully inspect the product before completing their purchase.
- By completing the purchase, the customer acknowledges that they have had the opportunity to inspect the product and accept its condition.
If you believe your product has a manufacturing defect, please contact us immediatly with your proof of purchase and details of the issue. Our team will assess the product and determine the appropriate resolution.